Product Support
Support for Avikal installation and daily use.
Use this page when documentation does not resolve an installation, archive workflow, CLI, TimeCapsule, diagnostics, or release question.
Before contacting support
Many workflow questions are covered in the docs. If you still need help, include clear reproduction details so the request can be triaged efficiently.
Installation, releases, and updates
Questions about Windows installation, release downloads, SmartScreen notices, manual update checks, and version details.
Archive workflow assistance
Help with Encode, Decode, Rekey, TimeCapsule, preview sessions, extraction, and .avkkey handling.
CLI and diagnostics review
Guidance for command-line usage, runtime readiness, diagnostics exports, and repeatable error reports.